Privacy Policy
LAST UPDATED: 2024-04-09 1.
1. OVERVIEW
At HIGHPATH SOFTWARE INCE. (the "Company", "We" or “Us”), we use our Website and other Internetbased tools for the following purpose:
We offer a platform to support businesses in identifying and applying for funding for their business.
We respect your privacy and are commited to protecting it by complying with this policy.
This policy applies to information we collect, use, or disclose about you:
• On this Website.
• In email, text, and other electronic messages between you and this Website.
• Through mobile and desktop applications you download from this Website, which provide dedicated non-browser-based interaction between you and this Website. • All other services that we provide, as described on the Website.
This policy describes:
• How we collect, use, disclose, and protect the personal information of our customers and website users (“Users” or "You”).
• Describes the types of information we may collect from you or that you may provide when you visit the Website.
• Our practices for collecting, using, maintaining, protecting, and disclosing that information.
Please read this policy carefully to understand our policies and practices for collecting, processing, and storing your information. If you do not agree with our policies and practices, your choice is not to use our Website. By accessing or using this Website, you indicate that you understand, accept, and consent to the practices described in this policy. This policy may change from time to time.
2. INFORMATION ABOUT YOU WE COLLECT AND STORE
When you choose to create an account on the Website, we will collect and retain certain information submited to us. We will take steps to protect the information submited to use by Users and we will not disclose any personal information without the consent of Users unless otherwise set out in this Policy. We collect and use several types of information from and about you, including:
• Personal information, that we can reasonably use to directly or indirectly identify you, such as your name, mailing address, e-mail address, telephone number, Internet protocol (IP) address used to connect your computer to the Internet, user name or other similar identifier, and any other identifier we may use to contact you ("personal information").
• Non-personal information, that does not directly or indirectly reveal your identity or directly relate to an identifiable individual, such as demographic information, or statistical or aggregated information. Statistical or aggregated data does not directly identify a specific person, but we may derive non-personal statisical or aggregated data from personal information. For example, we may aggregate personal information to calculate the percentage of users accessing a specific Website feature.
• Technical information, including your login information, browser type and version, time zone seeing, browser plug-in types and versions, operating system and platform, or information about your internet connection, the equipment you use to access our Website, and usage details.
• Non-personal details about your Website interactions, including the full Uniform Resource Locators (URLs), clickstream to, through and from our Website (including date and time), products you viewed or searched for, page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), methods used to browse away from the page, or any phone number used to call our customer service number.
3. HOW WE COLLECT INFORMATION ABOUT YOU
We use different methods to collect your information, including through:
• Direct interactions with you when you provide it to us, for example, by filling in forms or corresponding with us by phone, email, or otherwise.
• User Submissions. You may also provide information for us to publish or display on public Website areas or transmit to other Website users or third parties.
• Automated technologies or interactions, as you navigate through our Website. Information collected automatically may include usage details, IP addresses, and information collected through browser cookies, flash cookies, web beacons and other tracking technologies. • Third parties or publicly available sources, for example, our business partners.
4. INFORMATION YOU PROVIDE TO US
In order to facilitate their interactions on the Website, Users are able, where they deem appropriate, to upload information including personal identifying information. Users should only upload information to the extent that such information enhances their experience of using the Website.
The information we collect directly from you on or through our Website may include:
• Information that you provide by filling in forms on our Website
• Records and copies of your correspondence (including your email address) if you contact us.
• Other types of information that you provide to us directly.
5. ADDITIONAL INFORMATION THAT WE COLLECT
As you navigate through and interact with our Website, we may use cookies or other automatic data collection technologies to collect certain information about your equipment, browsing actions, and paterns, including:
• Details of your visits to our Website, including traffic data, location data, logs, and other communication data and the resources that you access and use on the Website.
• Information about your computer and internet connection, including your IP address, operating system, and browser type.
The technologies we use for this automatic data collection may include:
• Browser cookies
• Flash cookies
• Web beacons
6. COOKIES
To facilitate the collection of information and to enhance the experience of Users of the Website, we use cookies which may be stored on Users’ computers and/or devices so that we can recognize Users when they return. You may set your browser to notify you when you receive a cookie or to not accept certain cookies. However, changing such settings may result in you not being able to use the Website, either in its entirety or certain features.
Using cookies, you may have the option to allow us to save your user ID and login password for future logins to the Website. Cookies that are stored on your computer and/or device aer visiting the Website may be recognized for advertising purposes and to show you targeted advertisements as you visit the Website. For more information on the cookies we use or to opt-out, please contact us at support@highpath.io.
7. REMARKETING
We may engage in "remarketing" activities using third-party services, which may include but are not limited to Google Ads, Google Analytics, and Facebook. By using the Website, you consent to allow us to provide information to third-party service parties who may present you with advertisements about the Company as you visit the Website. We will provide third-party providers of remarketing services with the minimum amount of information required to facilitate remarketing, and in no circumstances will we provide any personal identifying information to third-parties for the purpose of remarketing.
8. HOW WE USE YOUR INFORMATION
We use information that we collect about you or that you provide to us, including any personal information:
• To present our Website and its contents to you.
• To provide you with information, products, or services that you request from us.
• To fulfill the purposes for which you provided the information or that were described when it was collected, or any other purpose for which you provide it.
• To provide you with notices about your Account, including expiration and renewal notices.
• To carry out our obligations and enforce our rights arising from any contracts with you, including for billing and collection or to comply with legal requirements.
• To notify you about changes to our Website or any products or services we offer or provide though it.
• To improve our Website, products or services, marketing, or customer relationships and experiences.
• To allow you to participate in interactive features, social media, or similar features on our Website.
• To measure or understand the effectiveness of the advertising we serve to you and others, and to deliver relevant advertising to you.
• In any other way we may describe when you provide the information.
• For any other purpose with your consent.
9. DISCLOSURE OF YOUR INFORMATION
We may disclose personal information that we collect or you provide as described in this privacy policy:
• To our subsidiaries and affiliates.
• In accordance with applicable law, to a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of HIGHPATH SOFTWARE's assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by HIGHPATH SOFTWARE about our customers and users is among the assets transferred.
• To third-parties, but only in accordance with the above provisions regarding remarketing activitis.
• To comply with any court order, law, or legal process, including to respond to any government or regulatory request, in accordance with applicable law.
• To enforce or apply our terms of use and other agreements, including for billing and collection purposes.
• If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of HIGHPATH SOFTWARE, our customers, or others.
10. TRANSFERRING YOUR PERSONAL INFORMATION
We may transfer personal information that we collect or that you provide as described in this policy to contractors, service providers, and other third parties we use to support our business (such as analytics and search engine providers that assist us with Website improvement and optimization) and who are contractually obligated to keep personal information confidential, use it only for the purposes for which we disclose it to them, and to process the personal information with the same standards set out in this policy. We may process, store, and transfer your personal information in and to a foreign country, with different privacy laws that may or may not be as comprehensive as Canadian law. In these circumstances, the governments, courts, law enforcement, or regulatory agencies of that country may be able to obtain access to your personal information through the laws of the foreign country. Whenever we engage a service provider, we require that its privacy and security standards adhere to this policy and applicable Canadian privacy legislation.
11. ACCESSING, CORRECTING & DELETING YOUR PERSONAL INFORMATION
If you wish to access or amend your personal information or to request that we permanently delete your personal information from our servers, please send an email to mat@highpath.io. We will ensure your personal information is accessible, amended and/or deleted in a reasonable time as receiving that request. Deleting such information may require us to terminate any account you may have created in its entirety and prevent you from using the Website. So long as your account remains active, we will preserve your personal information in accordance with the Policy. You may decline to share certain personal information with us, in which case you may not be able to use the Website, either in its entirety or certain features. If you have not accessed your account for a total of 2 years, we may terminate your account, without notice, along with any personal information retained by us. When deleting your information, whether by request or due to inactivity, we will use standard electronic means to remove your personal information from our files. We will also retain any and all information that we are required to retain under any applicable laws for the full duration of time required under those laws.
12. DATA SECURITY The security of your personal information is very important to us. We use physical, electronic, and administrative measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our Website, you are responsible for keeping this password confidential. We ask you not to share your password with anyone. Unfortunately, the transmission of information via the Internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmited to our Website. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy seeings or security measures contained on the Website.
13. SECURITY BREACHES In the event the personal information of a User is disclosed as the result of any breach of security of the Website or its servers, regardless of who is at fault, we will take steps to advise all known affected Users within 5 days of learning of the breach.
14. THIRD-PARTY APPLICATIONS To provide an enhanced experience to Users, including to track conversions and analytics, we may engage services and features controlled by third-parties. We cannot control or dictate how any thirdparty application you use in conjunction with the Website, now or at any point in the future, will treat any personal information you transmit through their servers when using the Website. We advise you to contact these parties directly to review their privacy policies. Without limitation, the Company uses or may use the following third-party applications and services in conjunction with the Website: Google Analytics, Bubble.io, QBO By using any of these third-party application to interact with the Website, we will not be given access to your login credentials, user name, password, payment information, or any information you may provide directly to these applications.
15. USE OF WEBSITE BY CHILDREN UNDER THE AGE OF 13 Persons under the age of 13 are prohibited from using the Website without the express permission and direct supervision of a parent or guardian. Persons under the age of 13 are prohibited from submitting any personal identifying information through the Website. The Company will immediately delete any personal identifying information submited in violation of this Policy.
16. CHANGES TO OUR PRIVACY POLICY It is our policy to post any changes we make to our privacy policy on this page. If we make material changes to how we treat our users' personal information, we will notify you by email or through a notice on the Website home page. We include the date the privacy policy was last revised at the top of the page. You are responsible for ensuring we have an up-to-date, active, and deliverable email address for you, and for periodically visiting our Website and this privacy policy to check for any changes.
17. CONTACT US We encourage you to send us questions and inquiries on this Policy and the steps we take to keep your personal information secure. Please send us an email: support@highpath.io We will respond to all inquiries on the Policy within 7 days.